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File A Complaint

At Blackhorse Estates, we go the extra mile to ensure every customer is a happy customer. Our in-house customer complains procedure, dedicated solely to handle customer complains and queries, addresses your requirements and ensures that the matter is resolved in the minimum possible time. If you would like to make a complaint, please fill in the below form and we will reply to you within 14 days. If we are unable to respond to you within the required timescale we will advise of a revised deadline. If at the end of the process you are not happy we will refer you to our ombudsman service.

Personal Info

First Name
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Email
Telephone

Your Complaint

Date Of Complaint
What is the nature of your complaint?
Details of your complaint
How would you like your complaint to be resolved?

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Please contact me to discuss my complaint.

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If you change your mind then you can notify us by emailing info@blackhorseestates.co.uk and we will ensure your data is destroyed.